Which of the following statements about HR score-card are true ? (a) Measurement is central to HR…
Developed by Brian Becker, Mark Huselid, and Dave Ulrich ('The HR Scorecard: Linking People, Strategy, and Performance', 2001), the HR Scorecard places strategic measurement…
Choose your answer
Which of the following statements about HR score-card are true ?
(a) Measurement is central to HR score-card
(b) HR architecture inclusive of sum of HR function; the broader HR system and the resulting employee behaviour is crucial to HR scorecard
(c) Measurements generally include total compensation, cost per hire, employee turnover, job satisfaction levels, appraisal categories etc.
(d) Capability, commitment, competencies, learning outcomes are difficult to be measured resulting into a difference between ‘ What is measured ‘ and what is important in HR
Answer and explanation
Correct answer D
Developed by Brian Becker, Mark Huselid, and Dave Ulrich ('The HR Scorecard: Linking People, Strategy, and Performance', 2001), the HR Scorecard places strategic measurement at its core (a), aligns the three components of the HR architecture—the HR function, the HR system, and strategic employee behaviours (b), tracks operational HR metrics like cost per hire and turnover (c), and addresses the challenge of measuring intangible deliverables like capability and commitment (d).
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UGC NET HRM / Labour Welfare and Industrial Relations