Match List I with List II List I I. Exhaustion II. Cynicism III. Inefficiency List II 1. Not able to…
According to Christina Maslach's multidimensional model of occupational burnout: Emotional Exhaustion means feeling drained with no energy left for work (I-2); Cynicism (or…
Choose your answer
Match List I with List II
List I
I. Exhaustion
II. Cynicism
III. Inefficiency
List II
1. Not able to complete work
2. No energy for work
3. No interest in customer
Answer and explanation
Correct answer C
According to Christina Maslach's multidimensional model of occupational burnout: Emotional Exhaustion means feeling drained with no energy left for work (I-2); Cynicism (or Depersonalization) manifests as detachment and lack of interest in customers or clients (II-3); and Inefficiency (reduced personal accomplishment) is the feeling of incompetence and inability to complete work effectively (III-1).
Practice for these exams
-
UGC NET Commerce