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Under the Consumer Protection Act, 2019, what is the statutory name of the body that decides consumer complaints at district level?

Question and options

Under the Consumer Protection Act, 2019, what is the statutory name of the body that decides consumer complaints at district level?

  1. District Consumer Disputes Redressal Forum

  2. District Consumer Grievance Redressal Authority

  3. District Consumer Disputes Redressal Commission

  4. District Consumer Protection Council

Answer and explanation

Correct answer: C - District Consumer Disputes Redressal Commission

Section 28 of the Consumer Protection Act, 2019 requires each State to establish a District Consumer Disputes Redressal Commission, known as the District Commission, in every district. 'District Forum' was the name of the body under the repealed Consumer Protection Act, 1986. The District Consumer Protection Council under the 2019 Act is an advisory body that promotes consumer rights; it does not decide complaints.

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