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Statement 1: The remedy under the Consumer Protection Act, 2019 is an alternative in addition to that already available to the aggrieved persons/consumers by way of a civil suit. Statement 2: In the…

Question and options

Statement 1: The remedy under the Consumer Protection Act, 2019 is an alternative in addition to that already available to the aggrieved persons/consumers by way of a civil suit.
Statement 2: In the complaint/appeal/petition submitted under the Act, a consumer is not required to pay any court fees but only a nominal fee.
  1. Only statement 1 is correct
  2. Only statement 2 is correct
  3. Both statements are correct
  4. Both statements are incorrect

Answer and explanation

Correct answer: C - Both statements are correct
Section 100 of the Consumer Protection Act, 2019 makes its provisions in addition to, and not in derogation of, other laws, so the remedy is available besides a civil suit; and complaints are filed on payment of a nominal prescribed fee rather than court fees. Both statements are correct.

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