Which one of the following is NOT a characteristic of a culture that facilitates learning in a learning…
A learning organisation needs a culture in which people feel safe to experiment, speak up and admit errors. Fred Luthans describes the culture dimension of a learning…
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Which one of the following is NOT a characteristic of a culture that facilitates learning in a learning organisation?
Answer and explanation
Correct answer B
A learning organisation needs a culture in which people feel safe to experiment, speak up and admit errors. Fred Luthans describes the culture dimension of a learning organisation as one that places a high value on learning and backs it with mechanisms for suggestions, teams (teamwork), empowerment and, most subtly, empathy. Punishing employees for their mistakes does the opposite: it breeds fear, discourages experimentation and drives errors underground, whereas learning organisations treat mistakes as opportunities to learn (Garvin; Edmondson's psychological safety).
Encouraging suggestions, teamwork and empathy are therefore characteristics of a learning culture; punishing mistakes is not.
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UGC NET Management