Which one of the following is not a benefit of Total Quality management ?
Total Quality Management (TQM) aims to minimize defects, eliminate waste, reduce operating costs, create organization-wide quality consciousness, satisfy internal and…
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Which one of the following is not a benefit of Total Quality management ?
Answer and explanation
Correct answer A
Total Quality Management (TQM) aims to minimize defects, eliminate waste, reduce operating costs, create organization-wide quality consciousness, satisfy internal and external customers, and build a strong public image. 'Maximising cost' is the exact opposite of TQM's cost-reduction and efficiency benefits.
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