Which of the following are the salient feat ures of the New Public Management ? a. Empowerment of…
As conceptualized by Christopher Hood (1991) and David Osborne & Ted Gaebler (Reinventing Government, 1992), New Public Management (NPM) emphasizes empowering citizens as…
Choose your answer
Which of the following are the salient feat ures of the New Public Management ?
a. Empowerment of Citizens
b. Disaggregation of Public Bureaucracy
c. Cost-cutting
d. Organizational Centralization
Answer and explanation
Correct answer C
As conceptualized by Christopher Hood (1991) and David Osborne & Ted Gaebler (Reinventing Government, 1992), New Public Management (NPM) emphasizes empowering citizens as customers (a), disaggregating monolithic public bureaucracies into autonomous executive agencies (b), and cost-cutting/efficiency (c), while rejecting 'organizational centralization' (d) in favour of decentralization and managerial autonomy.
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UGC NET Political Science