Which of the following are points of criticism made by critics of Elton Mayo ? (i) He ignored theory…
Statements (i) and (iv) are well-known criticisms of Elton Mayo and his Human Relations school. Critics argued that Mayo relied on narrow plant-level observations while…
Choose your answer
Which of the following are points of criticism made by critics of Elton Mayo ?
(i) He ignored theory
(ii) He neglected empiricism
(iii) He was not pro-management
(iv) He paved the way for workers' manipulation
Answer and explanation
Correct answer D
Statements (i) and (iv) are well-known criticisms of Elton Mayo and his Human Relations school. Critics argued that Mayo relied on narrow plant-level observations while ignoring broader social and organizational theory (i), and that his techniques of informal group management and counselling served as 'cow sociology' that paved the way for subtle managerial manipulation of workers (iv). Conversely, Mayo was strongly empirical (based on the Hawthorne experiments) and was criticized for being overly pro-management rather than anti-management.
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Rajasthan SET (RSET)