The important responsibilities of a business to the customers are (i) To ensure family welfare of the…
The core social responsibilities of a business toward its customers are (ii) understanding customer needs and taking measures to satisfy them, (iv) ensuring product safety…
Choose your answer
The important responsibilities of a business to the customers are
(i) To ensure family welfare of the customers.
(ii) To understand customer needs and to take the necessary measures to satisfy these needs.
(iii) To ensure health condition of the customers.
(iv) To ensure that the product supplied has no adverse effect on the customer.
(v) To provide an opportunity for being heard and to redress genuine grievances.
Answer and explanation
Correct answer C
The core social responsibilities of a business toward its customers are (ii) understanding customer needs and taking measures to satisfy them, (iv) ensuring product safety so that goods supplied have no adverse effect on consumers, and (v) providing a fair right to be heard and redressing genuine customer grievances. Thus, '(ii), (iv) and (v)' is correct.
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UGC NET Commerce