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A brand gives shoppers discount coupons and free samples to encourage them to buy or try its product. Which element of the marketing communication mix is this?

Question and options

A brand gives shoppers discount coupons and free samples to encourage them to buy or try its product. Which element of the marketing communication mix is this?

  1. Direct marketing

  2. Personal selling

  3. Advertising

  4. Sales promotion

Answer and explanation

Correct answer: D - Sales promotion

Sales promotion consists of short-term incentives such as coupons, samples and discounts that encourage purchase or trial. Advertising is paid, non-personal mass communication, and personal selling involves a salesperson dealing with the customer face to face.

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