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Which of the following is the primary purpose of the Consumer Protection Act, 2019 (which replaced the 1986 Act)?

Question and options

Which of the following is the primary purpose of the Consumer Protection Act, 2019 (which replaced the 1986 Act)?
  1. To empower women
  2. To establish small retail shops
  3. To protect cooperative societies
  4. To protect the interests of consumers

Answer and explanation

Correct answer: D - To protect the interests of consumers
The Consumer Protection Act, 2019 (which repealed and replaced the 1986 Act) aims to protect the interests of consumers, e.g. against defective goods, deficient services and unfair trade practices, through Consumer Commissions and the Central Consumer Protection Authority. It has nothing to do with empowering women, setting up retail shops or protecting cooperative societies.

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