The Consumer Protection Act, 2019 (which replaced the 1986 Act) provides remedy against
Question and options
The Consumer Protection Act, 2019 (which replaced the 1986 Act) provides remedy against
- deficiency in goods
- deficiency in services
- deficiency in goods and services
- deficiency in consumable goods only
Answer and explanation
Correct answer: C - deficiency in goods and services
The Consumer Protection Act, 2019 gives a remedy both for a ‘defect’ in goods (section 2(10)) and for a ‘deficiency’ in services (section 2(11)), so a complaint can concern goods as well as services. An option naming goods alone or services alone is incomplete, and the Act is not confined to consumable goods.
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