You are listening to loud music on your birthday night; your neighbour who has her exam tomorrow, comes…

The correct choice is: turn off the music and ask her if there is something that you can teach her for tomorrow’s exam or may be clear any doubts that she has.

The most considerate response is to turn off the music and also offer to help her prepare or clear doubts for her exam.

This goes beyond the request — the essence of good service. Sending her elsewhere or pretending to agree is inconsiderate.