Which of the following statements are related to the role of ICT in citizen services? A. Access to…
ICT-enabled citizen services are those delivered directly to the public through e-governance, such as online access to public documents (certificates, land records) and…
Choose your answer
Which of the following statements are related to the role of ICT in citizen services?
A. Access to public documents
B. On-line payments
C. Better medical education across the country
Answer and explanation
Correct answer D
ICT-enabled citizen services are those delivered directly to the public through e-governance, such as online access to public documents (certificates, land records) and online payment of bills, taxes and fees. Improving medical education across the country is an application of ICT in professional education, not a citizen service delivered to the public. Hence only A and B relate to the role of ICT in citizen services.
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UGC NET Paper I