A lot of the products of your company are defective but you come to know about it only after the…
The correct choice is: issue a general information to all regarding defects in the product and advise them to get it exchanged for a defect-free product from the outlet. An…
Choose your answer
A lot of the products of your company are defective but you come to know about it only after the products have been sold and customers start complaining of it. You would
Answer and explanation
Correct answer A
The correct choice is: issue a general information to all regarding defects in the product and advise them to get it exchanged for a defect-free product from the outlet.
An ethical company accepts responsibility: it informs all buyers of the defect and advises them to exchange the product for a defect-free one.
Ignoring the complaints, blaming customers or doing nothing destroys customer trust.
Practice for these exams
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NCHM Joint Entrance Examination (NCHM JEE)